Build a Rewarding Career in Medical Billing & Revenue Cycle Management
Medical billing is a competitive industry. Therefore, we offer extensive training and great benefits to our employees who are looking to build long-term, impactful careers in the medical billing industry.
Empowering Healthcare Professionals to Excel
We invest in our people. From structured certification pathways to competitive healthcare benefits and a collaborative culture, here is why our team members thrive.
Continuous Training & CPC® Support
Hands-on training programs in software and ICD-10/CPT updates. Financial sponsorship for CPC® renewals.
Competitive Pay & Bonuses
Industry-leading base salaries with monthly performance incentives for production and billing accuracy.
Health & Wellness
Comprehensive health insurance coverage, preventive care programs, paid medical leave, and wellness initiatives for employees.
Hybrid & Remote Flexibility
Work-life balance matters. Enjoy hybrid office arrangements and remote work options supported by secure HIPAA-compliant cloud tools.
Modern AI & Software Tools
Work with advanced revenue cycle automation, real-time clearinghouse scrubbing platforms, and automated payor portal integration suites.
Learning, Mentorship & Career Growth
Build your skills through communication training, mentorship programs, professional development initiatives, and Internal Job Opportunities (IJP), creating meaningful pathways to grow and advance within our organization.
A Diverse, High-Performing Healthcare Community
At Shoreline Medical Billing, we believe that exceptional financial performance for medical practices begins with an empowered, supported workforce. We foster an inclusive environment where innovation is rewarded, teamwork is celebrated, and every voice is heard.
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Structured Onboarding: Dedicated 1-on-1 mentorship for new billers and coders. -
Equal Opportunity Employer: Diverse global team committed to transparency and meritocracy. -
Work-Life Harmony: Clear boundaries, flexible shifts, and generous PTO.
Find Your Next Career Move
Explore active opportunities across billing, coding, accounts receivable, pre-authorization, and management.
Payment Posting Specialist
Under general supervision and according to established policies and procedures, performs a variety of duties related to the payment posting.
Key Responsibilities:
- Processes and/or posts deposits, payments, denials, and adjustments.
- Reconciles manual and electronic batches.
- Performs other duties as assigned by direct supervisors.
Qualifications & Requirements:
- High school diploma or equivalent. Good written and verbal communication skills. Basic computer skills.
- One to three years of related experience and general knowledge of payor-specific or medical specialty reimbursement.
- Knowledge of CPT and ICD-9 coding.
AR Calling Specialist (US Healthcare)
Responsible for initiating outbound calls to US healthcare insurance payers, resolving claim denials and underpayments, investigating aging accounts, and accelerating practice revenue recovery in strict adherence with HIPAA compliance standards.
Key Responsibilities:
- Initiate calls requesting status of claims in queue.
- Contact insurance companies for further explanation of denials and underpayments.
- Take appropriate action on claims to guarantee resolution.
- Ensure accurate and timely follow-up where required.
- Document actions taken in claims billing summary notes.
- To prioritize the pending claims for calling from the aging basket. To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
- Good voice and demonstrate professional demeanor via phone.
- Good organizational skills demonstrating the ability to execute timely follow-up.
- Ability to multi-task.
- Excellent analytical skills with understanding of health care claims processing.
Qualifications & Requirements:
- 1-4 years of direct experience in US Healthcare AR Calling / AR Follow-Up.
- Fluent spoken English with strong phone negotiation and active listening skills.
- Solid understanding of CMS-1500, UB-04, ERA/EOB interpretation, and denial management workflows.
- Willingness to work US night shift hours aligned with US insurance calling windows.
Prior Authorization Specialist
Responsible for obtaining pre-service treatment authorizations, verifying patient insurance eligibility, benefits coverage, and copay requirements across major medical specialties (Orthopedics, Cardiology, Oncology, Pain Management).
Key Responsibilities:
- Contact insurance carriers to verify patient’s insurance eligibility, benefits and requirements.
- Review patient’s medical history and provide pertinent information for authorization requirements.
- Requires, follow up and secure prior authorizations prior to services.
- Input patient information and update system if needed.
- Monitor schedule and work with hospital to obtain authorizations for add-on procedures.
- Demonstrate and apply knowledge of medical terminology including HIPPA regulations.
- Clearly document all communications and contacts in patient’s chart.
- Communicate with any trends or insurance changes among team.
- Attention to detail.
- Copying and faxing.
- Practice and adhere to the Code of Conduct philosophy Mission and Value Statement.
- Must read, understand, and adhere to all Physician Services policies and procedures.
- Other duties as assigned.
Qualifications & Requirements:
- 1+ years’ experience in medical prior authorization or eligibility verification.
- Familiarity with CPT surgical codes, ICD-10 medical necessity criteria, and payer portals.
- Strong organizational skills and ability to manage urgent pre-procedure requests.
Certified Medical Coding Auditor (CPB® / CPC®)
Audits physician medical documentation, assigns accurate ICD-10-CM, CPT, and HCPCS Level II codes, and ensures full compliance with AAPC/AHIMA billing guidelines and NCCI edit rules.
Key Responsibilities:
- Perform comprehensive chart audits for specialty practices to detect unbundling or under-coding.
- Provide feedback and documentation training to healthcare providers.
- Review complex surgical and procedural encounters for modifier accuracy (-25, -59, -XU).
- Ensure 99%+ coding compliance against federal HIPAA and OIG billing standards.
Qualifications & Requirements:
- Active AAPC or AHIMA certification required (CPC®, CPB®, or CCS-P®).
- 3-5 years medical coding experience across multi-specialty practices.
- Deep knowledge of anatomy, medical terminology, and CMS coding rules.
Revenue Cycle Transition Manager
Job Summary: We are seeking a highly motivated and experienced Account Manager (AM) to serve as the primary point of contact for our healthcare clients in managing their Revenue Cycle Management (RCM) operations. As part of an outsourced service team, the AM will be responsible for maintaining strong client relationships, ensuring service excellence, monitoring KPIs, and supporting operational delivery across the end-to-end RCM process, including eligibility, coding, billing, A/R follow-up, and denial management.
Key Responsibilities:
- Serve as the primary contact between the client and internal delivery teams.
- Maintain regular communication with clients to review performance, resolve issues, and gather feedback.
- Monitor RCM metrics and SLAs, and ensure timely reporting.
- Drive continuous process improvement and identify workflow enhancements to optimize outcomes.
- Coordinate with internal operations teams to ensure accurate and timely delivery of services across:
- Insurance benefits Verification EV/BV
- Medical Coding (A/R level)
- Charge Entry
- Payment Posting
- A/R Follow-up
- Denial Management
- AR Analyst
- Lead weekly/monthly performance review calls with clients.
- Manage and escalate operational or client concerns as needed to senior leadership.
- Collaborate on new client onboarding, transitions, and training.
- Track and manage all client-specific KPIs, reporting, and documentation.
- Support billing audits, special projects, and workflow customizations as needed.
Required Skills & Qualifications:
- Any Bachelor's degree (Healthcare - preferred).
- 4+ years of experience in RCM or healthcare revenue cycle operations, preferably in an outsourced setting.
- Strong knowledge of U.S. healthcare billing practices (commercial, Medicare, Medicaid, BCBS All states).
- Excellent communication, interpersonal, and client management skills.
- Proficiency with RCM tools and PM/EHR systems (e.g., eClinicalWorks, Epic, AdvancedMD, Optimantra).
- Strong analytical skills with the ability to interpret performance metrics and dashboards.
- Ability to work cross-functionally with offshore/onshore teams.
- Organized, proactive, and capable of managing multiple client accounts simultaneously.