TECHNOLOGY-ENABLED CODING SUPPORT

Faster Coding Workflows with
Accountable Human Review.

Technology-enabled coding support with experienced human review to help healthcare organizations organize coding work, identify documentation gaps and improve coding consistency before charges move into the billing workflow.

Documentation Review
AI Code Suggestions
Linkage & Modifiers
Qualified Human Sign-off
LIVE CODING WORKFLOW QUEUE
Certified Human Review
Coding Accuracy 99.2% Quality Guaranteed
Turnaround Time <24 Hrs Rapid Charge Release
Documentation Gaps 100% Pre-Billing Flagged
Modifier Validation 0-Defect NCCI Compliant
Encounter #849102 • Outpatient Cardiology Validated
ICD-10-CM I25.10 Atherosclerotic heart disease
CPT & Modifier 99214-25 Distinct Significant E/M
Reviewer Sign-off: Documentation supports Modifier 25; medical necessity verified for billing release.
Encounter #849098: CPT 99204 linkage verified & released to billing
Encounter #849101: Documentation gap flagged • Routed for clarification
CLINICAL INTELLIGENCE

What is Computer-Assisted Medical Coding?

Computer-Assisted Medical Coding is using technology to analyze the clinical notes and identify the possible diagnosis and procedure codes. It can also be used to flag coding-related issues that require attention and reduce repetitive manual work making it easier for coding teams to focus on records that need closer review.

At Shoreline we use computer-assisted coding within a controlled workflow where qualified reviewers validate the coding decisions before the charges are billed.

Clinical Note Analysis
Intelligent technology surfaces possible diagnosis and procedure codes from documentation.
Controlled Workflow
Qualified coding professionals validate every coding recommendation prior to billing.
Targeted Exception Review
Reduces repetitive manual tasks so teams focus directly on records needing closer review.
COMPREHENSIVE CAPABILITIES

What Shoreline’s Computer-Assisted Coding Support Includes

A structured, technology-enabled framework designed for precision, documentation integrity, and compliant billing.

CAPABILITY 01

Documentation-First Code Review

We review the available clinical notes to support appropriate ICD-10-CM, CPT, and HCPCS code selection. Incomplete, inconsistent, or unclear documentation are flagged and routed for clarification through the practice’s approved process.

  • Appropriate ICD-10-CM, CPT, and HCPCS code selection
  • Incomplete, inconsistent, or unclear notes flagged
  • Routed for clarification through practice-approved process
CAPABILITY 02

AI-Assisted Code Suggestions

Configured coding tools can help surface possible codes and relevant documentation signals for reviewer consideration. Suggestions are not automatically treated as final coding decisions.

  • Surfaces possible codes and documentation signals
  • Configured specifically for reviewer consideration
  • Suggestions are never treated as final coding decisions
CAPABILITY 03

Diagnosis and Procedure Linkage Review

Our workflow helps identify whether the available diagnosis, procedure, and service details appear aligned for review before the claim moves forward.

  • Aligns diagnosis, procedure, and service details
  • Validates medical necessity requirements pre-submission
  • Reduces downstream claim rejections due to unlinked lines
CAPABILITY 04

Modifier Review

We review modifiers based on the available documentation, service context, and applicable payer or coding requirements. Potential concerns can be flagged for coder review before submission.

  • Documentation-centered modifier evaluation
  • Evaluates service context and payer-specific guidelines
  • Potential concerns flagged for coder review prior to claim release
CAPABILITY 05

Coding Edits and Exception Identification

Coding workflows can identify potential issues such as missing information, code conflicts, duplicate-charge concerns, edit-related exceptions, or payer-specific requirements that may need review.

  • Identifies missing information and code conflicts
  • Detects duplicate-charge concerns and NCCI edit exceptions
  • Incorporates payer-specific billing rules and guidelines
CAPABILITY 06

Quality Assurance and Escalation

Accounts requiring additional attention are routed to the appropriate coding, billing, provider, or client workflow. This creates a documented process for review, clarification, correction, and approval.

  • Directed routing to coding, billing, or provider queues
  • Clear documented process for review and clarification
  • Accountable tracking for prompt correction and approval
5-STEP STRUCTURED WORKFLOW

How Our Computer-Assisted Coding Workflow Works

From initial documentation intake to final billing submission, our structured process organizes priorities and ensures qualified human validation.

Clinical and Charge Information Enters the Workflow

Approved clinical documentation, encounter details, charge information, and relevant practice-system data are brought into the coding workflow based on the organization’s configured process.

Technology Helps Organize Review Priorities

Computer-assisted tools help identify relevant code possibilities, documentation signals, and potential exceptions. This allows routine work and higher-attention accounts to be organized more efficiently.

Qualified Coders Review the Record

A coding professional reviews the available documentation, verifies the coding approach, evaluates applicable modifiers and diagnosis linkage, and identifies any need for clarification.

Exceptions Are Routed for Resolution

If the record needs additional information or correction, it is directed to the appropriate workflow before charges are released for claim submission.

Approved Charges Move Into Billing

Once the coding work is completed according to the client’s process, charges can proceed to claim preparation, pre-submission review and billing.

THE SHORELINE ADVANTAGE

Why Choose Shoreline for Computer-Assisted Medical Coding?

We pair cutting-edge assistive technology with experienced coding specialists to deliver compliance, operational clarity, and sustainable practice revenue.

Qualified Control

Human-Led Automation

Technology helps reduce repetitive review and surface potential issues, while qualified professionals remain responsible for validating coding decisions.

Clinical Accuracy

Documentation-Centered Workflows

We do not treat an automated suggestion as a substitute for clinical documentation. Coding work is reviewed against the information available in the record and the client’s approved process.

End-to-End RCM

Connected Revenue Cycle Support

Coding does not operate in isolation. Shoreline can connect coding workflows with charge capture, claims submission, denial management, payment posting, and A/R follow-up.

Targeted Triage

Practical Exception Management

Instead of asking teams to manually search through every account, our workflow helps direct attention to the records that may need clarification, correction, or escalation.

Queue Transparency

Visibility and Accountability

Clear work queues, status tracking, and documented follow-up help practices understand what is pending and where coding-related issues are affecting billing readiness.

FAQS

Frequently Asked Questions

Clear, direct answers about our computer-assisted medical coding workflow, technology, and qualified human review.

OPTIMIZE YOUR CODING PERFORMANCE

Bring More Control to Your Coding Workflow

Give your team a practical way to organize coding work, prioritize exceptions, and maintain qualified review before charges reach the payer.