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Legal & Governance

Terms of Service

Effective Date: October 2026 • Headquartered in Saco, Maine

1. Agreement to Terms

By accessing or using the services, website, client portals, and healthcare workflow tools provided by Shoreline Healthcare Technologies ("Shoreline Medical Billing", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Medical Billing & RCM Services

Shoreline Medical Billing provides administrative revenue cycle management (RCM), medical coding, claims submission, denial management, prior authorization verification, and payment posting services to healthcare practices, medical clinics, and billing companies across the United States.

Shoreline acts strictly as a healthcare administrative support partner and Business Associate. We do not practice medicine, render clinical diagnosis, or provide medical advice.

3. HIPAA Compliance & Data Security

Shoreline complies with the Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health (HITECH) Act, and applicable state privacy statutes. All Protected Health Information (PHI) is encrypted at rest and in transit using bank-grade 256-bit AES encryption.

4. Client Responsibilities & Accuracy

Healthcare providers and practices are responsible for providing complete, accurate clinical documentation, patient demographics, and encounter notes necessary for legitimate medical coding and claim generation.

5. Intellectual Property

All software, proprietary algorithms, workflow dashboards, trademarks, logos, and content on this website are the intellectual property of Shoreline Healthcare Technologies.

6. Contact & Inquiries

For questions regarding these Terms of Service or service agreements, contact our compliance team:

  • Headquarters: 445 Main Street, 2nd Floor, #1, Saco, ME 04072
  • Toll-Free Phone: 1-855-838-1370
  • Compliance Email: info@shorelinemb.com